Careers

We don't currently have any positions available but you are welcome to send a CV and covering letter to NGGOffice.Admin@nationalgallery.org.uk

• Part time, 3 month Fixed Term Contract

National Gallery Global Limited (NGG) is a commercial company established to provide revenue for the National Gallery from a range of operations including Retail, Publishing, Marketing, Commercial Services, E-Commerce, Venue Hire and Catering. Our work enhances the visitor experience and helps to safeguard some of the country’s most valuable works of art. The Retail team makes a key contribution towards achieving the commercial objectives of NGG. 

We have part time vacancies for Retail Assistant, based in one of the National Gallery’s retail shops. The working hours would be 15 hours per week, 5 hours per day, working Friday evening and Saturday and Sunday.

The successful candidate will have proven experience in a commercial retail environment and a genuine love of selling, together with excellent customer service skills. The candidate will also be sales focused and driven to achieving store targets without hard selling. An interest in art and art history is an advantage.

If you are interested in joining our team and would like to apply, please send your CV together with a short covering letter stating which vacancy you are applying for to NGGOffice.Admin@nationalgallery.org.uk.

• Closing date for applications: Friday 18th October 2024

• Interviews are to be held on: Thursday 24th October 2024   
• Salary:£13.30 per hour + benefits

Retail Assistant -  Job Description

• Permanent, Full time 

An exciting opportunity for an experienced customer service expert to join the National Gallery, as we celebrate our bicentenary with a year of high-profile exhibitions and openings.

You will ensure that the Gallery delivers the highest level of guest experience and customer service, and will act as the first point of contact for customers. You will support the work of Loyalty, Sales and Ticketed Experiences with internal stakeholders, and will be able to resolve Ticketing, Membership and Ecommerce queries.

If you are interested in joining our team and would like to apply, please send your CV together with a covering letter to NGGOffice.Admin@nationalgallery.org.uk including Guest Services Assistant in the subject line.

• Closing date for applications: 13^th November 2024
• Salary: £31,480 per annum

Guest Services Assistant -  Job Description

If you have not been contacted by 24th November, we apologise your application has not been successful.

• 6 months, Fixed Term Contract, Part Time

The National Gallery is looking for a Guest Experience Host to join the National Gallery during an exciting period, as we welcome guests to commemorate our bicentenary with a year filled with high profile exhibitions and openings.

In this role, you will connect guests with great art, the Gallery building, and our people in ways best suited to their needs. Understanding and anticipating the varying motivations of different audiences, you will work closely with other frontline teams to build on traditional elements of wayfinding and sales to deliver a seamless, quality guest experience, driving engagement, revenue, and repeat visits.

If you pride yourself on fantastic communication, customer service skills, and organisation, this is a wonderful opportunity for you.

The working hours for this role will be 22.5 hours per week, working 7.5 hours per day on Friday, Saturday, and Sunday.

If you are ready to make a meaningful impact and are interested in joining our team, please send your CV together with a covering letter to NGGOffice.Admin@nationalgallery.org.uk including Guest Experience Host in the subject line. 

• Closing date for applications: Friday 25th October 2024
• First interviews will be held on Tuesday 5th November 2024
• Salary: £15,561 per annum (based on a FTE of £25,935 per annum)

Guest Experience Host -  Job Description

• Full Time, permanent

The National Gallery has an exciting opportunity for a Senior Sales & Marketing Manager to support the Hospitality & Events team to drive revenue growth through venue hire of our stunning spaces.Reporting to the Head of Hospitality & Events, you will take the lead in delivering an effective sales and marketing plan to maximise revenue, strategically allocating the marketing budget to ensure the highest possible return on investment.  You will lead manage and inspire the sales team to achieve and exceed targets with a positive can do attitude.

As the National Gallery celebrates it’s 200th birthday and we complete our £85million capital build projects by May 2025, with new and exciting venue hire opportunities offering even better event experiences at the Gallery it really is a very exciting time.

 If you have a passion for the events industry, a proven track record in events sales and can maintain strong client relationships we would love to hear from you! 

To apply, please send your CV together with a covering letter to NGGOffice.Admin@nationalgallery.org.uk including Senior Sales and Marketing Manager in the subject line.

• Closing date for applications: 12th September 2024
• Interviews will be held from19th September 2024
• Salary: £47,250 per annum

Senior Sales & Marketing Manager -  Job Description

If you have not been contacted by 30th September, we apologise your application has not been successful.

• Full Time, permanent

The National Gallery has an exciting opportunity for a Membership Events Coordinator to support the Membership Events Manager in the delivery of an annual events programme designed to engage Members and wider supporters of the National Gallery. 

This role will involve working closely with the Events Manager to deliver a range of office-based responsibilities, supporting the delivery of events, and being a key face of the programme within a brand-new members space.

As the National Gallery celebrates its 200th birthday and we complete our £85 million capital build projects by May 2025, with an industry-leading members space offering a platform for inspiring event experiences at the Gallery, it really is a very exciting time to join the team.

If you have a passion for the events industry, a proven track record in events coordination, and a strong interest in arts and culture, we would love to hear from you!

If you are interested in joining our team and would like to apply, please send your CV together with a covering letter to NGGOffice.Admin@nationalgallery.org.uk including ‘NGG Membership Events Coordinator’ in the subject line.

• Closing date for applications: 29th September 2024
• Interviews will be held: w/c 21 October
• Salary: £31,000 per annum

Membership Events Coordinator -  Job Description

If you have not been contacted by 21st October, we apologise your application has not been successful.

• Full Time, permanent

An exciting opportunity for an experienced customer service expert to join the National Gallery, as we celebrate our bicentenary with a year of high-profile exhibitions and openings. 

In this role, you will ensure that the Gallery delivers the highest level of guest experience and customer service, and will act as the first point of contact for escalated enquiries. You will manage the day-to-day operations of a team of Commercial Services Assistants who resolve all guest enquiries. You will support the work of Commercial Services with internal stakeholders, and will be able to troubleshoot front and back of house Ticketing, Membership and Ecommerce queries. 

If you are interested in joining our team and would like to apply, please send your CV together with a covering letter to NGGOffice.Admin@nationalgallery.org.uk including Commercial Services Supervisor in the subject line. 

• Closing date for applications: 29th September 2024
• Salary: £33,480 per annum

Commercial Services Supervisor -  Job Description

If you have not been contacted by 21st October 2024, we apologise your application has not been successful.