We are experiencing issues which are affecting the login and account part on our website. You can still make your purchase using our guest checkout option. We hope everything will be back up and running soon.
We are experiencing technical issues which are affecting the website. We are working on resolving these and are hoping everything will be back and running soon. Please email our customer service team if you have any questions
This elegant mug is part our exclusive range celebrating 200 years of the National Gallery.
We are delighted to have worked with Duchess China to create this mug in the UK. Based in Stoke-on-Trent, they have been making fine bone china there since 1888, and are passionate about sustaining and preserving British manufacturing skills.
We aim to deliver goods within 3 working days of the order being placed.
International Delivery - within 15 working days
Delivery with local carrier. Delivery times vary depending on the destination, but we endeavour to have them delivered within 15working days of the order. Made to order products such as prints and personalised greetings cards may take up to 21 days.
International Express Delivery - within 10 working days
We aim to deliver goods within 10 working days of the order being placed.
Free Click & Collect - Currently Unavailable
Click & Collect is a free, next day delivery to store service. Orders will be available for collection from the Getty shop only (Opening Hours: Daily 10am – 5:45pm and Friday 10am – 8:45pm). Orders placed before 5pm will be ready for collection from 10am the next day. Orders placed after 5pm will be ready for collection from 2pm the next day.
Returns
If for any reason you’re not entirely satisfied with your order – whether you have changed your mind or decided, you just don’t like it – we will gladly offer you a refund within 14 days of purchase. See our returns page for full details.
As our custom prints are made to your specifications, we cannot accept returns or cancellations once payment has been made. Pierced earrings or face coverings cannot be returned unless they are faulty, or we have made a mistake due to health & safety reasons.
For more information on returns please click here.
